Privacy Policy
Your privacy matters to us. This policy explains how Prime Channel Vision Hub protects and handles your personal information when you use our financial education platform.
Information We Collect
When you interact with our budgeting basics platform, we gather information that helps us provide better educational services. This happens through various touchpoints during your learning experience.
Personal Information
Name, email address, phone number, and mailing address when you register for courses or contact us directly about our financial education programs.
Educational Data
Course progress, quiz results, learning preferences, and interaction patterns within our budgeting and finance modules.
Technical Information
Device type, browser information, IP address, and website usage patterns to optimize your learning experience across different devices.
How We Use Your Information
Your information serves specific purposes related to financial education and platform improvement. We focus on enhancing your learning experience while maintaining transparency about data usage.
- Deliver personalized budgeting courses and financial literacy content
- Send course updates, educational materials, and relevant financial tips
- Provide technical support and respond to your questions about our services
- Improve our platform functionality and develop new educational resources
- Ensure platform security and prevent unauthorized access to accounts
- Comply with legal requirements specific to Philippine data protection laws
- Analyze learning patterns to create more effective financial education content
Data Sharing and Third Parties
We maintain strict control over your personal information. Limited sharing occurs only when necessary for platform operations or legal compliance.
Educational Partners: We may share anonymized learning data with financial education organizations to improve industry-wide teaching methods. Personal identifiers are always removed from this data.
Technical service providers who help maintain our platform receive only the minimum data needed for their specific functions. These partners are bound by confidentiality agreements and cannot use your information for their own purposes.
Philippine regulatory authorities may request information if required by local financial education regulations or legal proceedings. We respond only to valid legal requests and notify users when permitted by law.
Your Privacy Rights
Under Philippine data protection laws, you maintain significant control over your personal information. These rights ensure you can manage how we handle your data.
Access Your Data
Request a complete copy of personal information we hold about you, including course progress and communication history.
Correct Information
Update or fix any incorrect personal details, educational preferences, or contact information in your account.
Delete Your Data
Request complete removal of your personal information, subject to legal requirements for educational records.
Limit Processing
Restrict how we use your information while maintaining your access to essential platform functions.
Security Measures
We implement multiple layers of protection to safeguard your information. Our security approach combines technical measures with operational procedures designed for Philippine regulatory requirements.
Data encryption protects information during transmission and storage. Access controls ensure only authorized personnel can view personal information, and regular security audits identify potential vulnerabilities before they become problems.
Employee training programs cover data protection responsibilities, and incident response procedures address any security concerns quickly. We maintain backup systems to prevent data loss while ensuring these backups receive the same security protections as primary data.
Data Retention
We keep your information only as long as necessary for educational purposes and legal compliance. Different types of data have specific retention periods based on their purpose and regulatory requirements.
Course enrollment data remains active during your learning period and for two years afterward to support continued access to materials. Communication records are kept for three years to maintain service quality and handle any questions about past interactions.
Technical logs and usage analytics are retained for one year to support platform improvements. Financial transaction records, where applicable, follow Philippine accounting requirements for document retention.
International Data Transfers
While our primary operations are based in the Philippines, some technical services may involve data processing in other countries. We ensure adequate protection measures are in place for any international transfers.
Cloud storage providers and technical support services operating outside the Philippines must demonstrate equivalent privacy protections. Contractual agreements specify data handling requirements and user rights regardless of processing location.
Changes to This Policy
This privacy policy may be updated to reflect changes in our services, legal requirements, or data handling practices. Significant changes will be communicated through email notifications and prominent website notices.
Minor updates, such as clarifications or contact information changes, will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Privacy Questions & Requests
For privacy-related inquiries, data access requests, or concerns about how we handle your information, please contact us:
Email: [email protected]
Phone: +639216666007
Address: 2nd Floor JRJ Building, Old National Highway, Barangay, San Pedro, Laguna, Philippines
We respond to privacy requests within 30 days and work to resolve concerns as quickly as possible.
Last Updated: January 15, 2025
This policy is effective as of the date above and governs all information collected through our platform.